When a tenant reports damp or mould, you need to act — and you need evidence that you’ve acted properly. Damp Detectives provides independent professional surveys for private landlords and letting agents, producing a dated written report that documents the cause of any damp, what you’ve done to investigate it, and what the appropriate remedy is.
Your legal position is changing
Awaab’s Law (Social Housing (Regulation) Act 2023) requires social landlords to investigate damp and mould within set timeframes and maintain a dated audit trail. The Renters’ Rights Act 2025 is extending equivalent duties to private landlords — meaning the expectation of prompt, evidenced investigation is spreading across all tenures.
Acting on a tenant’s damp report with a professional independent survey demonstrates you took the matter seriously, investigated it properly, and made decisions based on evidence rather than assumption.
Establishing cause — and responsibility
Damp in rented property isn’t always a structural defect. Many cases of mould in rented homes are caused by condensation from inadequate ventilation — which can involve both the building’s ventilation provision (landlord responsibility) and how the property is heated and used (occupant behaviour). An independent surveyor can separate these factors and identify where responsibility lies.
This evidence matters when a tenant disputes responsibility, or if a case goes to a tribunal.
What we provide
- Independent inspection — no remediation product to sell
- Dated written report you can share with the tenant, a solicitor, or a tribunal
- Calibrated moisture and psychrometric data (temperature, RH, dew point, water activity)
- Identified cause and proportionate recommendations
- Assessment of ventilation provision against Approved Document F
Awaab’s Law compliance surveys
For housing associations, councils and landlords with larger portfolios, we offer repeat-commission surveys on a consistent reporting basis — useful when you need a standardised evidence format across multiple properties. See our Awaab’s Law survey page for more details.
📚 Landlord Resources — Available to Download
Awaab’s Law checklist, inspection log templates, evidence trail guide. 20+ pages.
Download →
£9.99 · Instant PDF
5 professional letters for tenant damp complaints, inspection notices & outcomes. Awaab’s Law compliant.
Download →
£3.99 · Instant PDF
Got a tenant damp report? Get an independent survey.
Dated evidence. Written report. No remediation bias. Contact us to discuss your requirements.
